FAQs

Three to five beauty products, fashion jewellery, accessories and other lifestyle products from alleged brands.

The Monthly Subscriptions are purely surprise based. So, revealing them is not the regular part of subscription policy. However, if Lady Raga wants to reveal a single or more products then its totally upto them.

No, featured products subscription is for current month. However, if the stock of current month lasts, then the order will automatically be shifted for next month. Quantities are limited, so act fast if something special catches your eye!

If you’d like to send Lady Raga Subscription to someone else, log into My Account on ladyraga.com and select Gift a Subscription.

To update your account password, please visit “ My Account”, where you will see the tab “Forget Password?” towards the bottom of the page. Here, you will be able to update your password.

Subscription

For new Subscribers, we have four subscription: 1Month, 3 Months, 6 Months and 12 Months
All subscriptions include the additional option to “Gift a box”.  Just select one out of four subscription plan and checkout for same.

Currently Lady Raga do not offer any paid referral program. But, Lady Raga would appreciate if you share your experience with your loved ones. In near future, Lady Raga will definitely include this scheme.

We’re so sad to see you going! Subscriptions for more than one month (e.g. 3-months , 6-months or 12-months subscriptions) can be cancelled during the subscription period but only after receipt of the first month’s box. Single month subscriptions cannot be cancelled during the subscription period.

Since in multiple month subscription, there is multiple level processing involved at various stages, so a nominal charges of Rs. 150/- will be charged as processing and convenience charges and monthly subscription amount of previous months for which you have already received your subscriptions will be deducted. If you are cancelling your subscription in between, your deducted amount equals to product of number of monthly subscriptions received and immediately lower subscription cost plus full monthly subscription cost of extra months beyond the lower subscription slab.

* In case of mid-term cancellation of subscription that includes free welcome gift(s) , only 50% of amount will be reimbursed .

For further assistance, please contact our Lady Raga Adviser from “Contact Us” page.

Billing

You have multiple plan (1,3,6,or 12 Months) each of different cost. Login to your account and view subscription plan.
You will be charged when you order your subscription. Charges depends on plan of subscription plan chosen by you. Please note that if your monthly subscription begins in a later month, you will still be billed at the time you place your order.

Shipping

You’ll receive an email with tracking information as soon as your subscription has shipped.

Shipping is always free in case of prepaid orders, however in Cash on Delivery cases, some nominal charges may be applied.

Subscription will be send as soon as your account is processed after you place an order. Please allow 7 to 10 business days for your subscription to arrive. Please note: Your box may take longer to arrive depending on the location and courier service.

Returns

We are not able to accept returns on monthly Boxes. If you receive the wrong order or a defective item, please contact our Lady Raga Advisers and they’ll make it right.

In case of Cash-on-Delivery order, please note if a subscriber rejects her packet then she will not be allowed to order her next order by COD, only prepaid orders will be accepted.

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